Privacy Policy

Last updated: [Insert Date]

Finarthik (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and web application www.finarthik.com.

We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws in India.

1. Who We Are

Finarthik is a Direct Selling Agent (DSA) that helps individuals apply for and obtain loans (such as housing loans, loans against property, and others). Through our web application, users can create accounts, upload documents, and submit information required for loan applications.

2. Data We Collect

• Personal Information: Name, email, phone number, address, date of birth.
• Financial Information: Bank details, salary details, income statements, tax documents.
• Identification Documents: Aadhaar card, PAN card, bank statements, other supporting documents for loan processing.
• Technical Data: IP address, device/browser information, cookies, and browsing behavior.

3. Purpose of Processing

• To create and manage your account on our platform.
• To collect and submit your information and documents to banks for loan applications and approvals.
• To communicate with you regarding loan offers, application status, and customer support.
• To comply with legal and regulatory requirements.
• To improve our services, website functionality, and security.

4. Legal Basis for Processing

• Consent: You provide consent by checking the box before submitting your documents.
• Contractual necessity: We need to process your information to provide our services and facilitate your loan application.
• Legal obligations: Certain data is retained for compliance and legal purposes.

5. Data Sharing

We do not sell or rent your data. Your personal data and documents are shared only with banks and financial institutions for the purpose of processing your loan application. We do not transfer or share your personal data outside of these authorized parties.

6. Data Retention

We will keep your personal data until the loan process is completed. After completion, we will retain your data for an additional 2 years to meet compliance and legal requirements. After this period, your personal data will be securely deleted.

7. Data Security

• SSL encryption for data transfer.
• Restricted access to sensitive information.
• Secure storage and handling of uploaded documents.

While we take strong precautions, please note that no online platform can guarantee absolute security.

8. Your Rights (Under GDPR)

As a user, you have the following rights:

• Right of access – You can request a copy of the personal data we hold about you.
• Right to rectification – You can ask us to correct or update inaccurate or incomplete data.
• Right to erasure – You can request that we delete your data when it is no longer necessary.
• Right to restrict processing – You may request limited use of your data under certain conditions.
• Right to data portability – You can request your data in a portable format.
• Right to withdraw consent – You may withdraw your consent at any time.

9. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Improve user experience.
• Analyze website traffic and performance.
• Ensure platform security.

You can control or disable cookies in your browser settings, but some features may not work properly without them.

10. International Data Transfers

We do not transfer your personal data outside India or the EU/EEA. All data is shared only with authorized banks and financial institutions involved in your loan application.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy regularly to stay informed about how we handle your data.

12. Contact Information